ERP

Definition of ERP information system. Purpose and use of ERP. Basic ERP components. Basic product overview of ERP tools. Case studies.

CRM

Definition of CRM information system. Purpose and use of CRM. Basic CRM components. Basic product overview of CRM tools. Case studies.

ECM

Definition of the ECM information system. Purpose and use of ECM. Basic ECM components. Basic product overview of ECM tools. Case studies.

Portal solutions

Basic definition of a portal solution, its purpose and use. Basic product overview of portal solutions. Demonstration of practical implementations and case studies.

eCommerce

Definition of eCommerce as a subset of eBusiness. Objectives and use of eCommerce. Comprehensive properties. Practical implementation of eCommerce and case studies.

eMarketplace

Definition of eMarketplace as a subset of eBusiness. Objectives and use of eMarketplace. Comprehensive properties. Practical implementation of eMarketplace and case studies.

Banking

Basic introduction to typically used information systems within the banking environment. From small banks to large banks. Practical demonstration.

Transmission systems

Basic introduction of information systems in the environment of transmission systems within the EU and also outside the EU. Practical demonstration.

Technology companies

Basic introduction of information systems in the environment of major technology companies. Practical demonstration.

Insurance companies

Basic introduction to typically used information systems within insurance companies. Practical demonstration.

Manufacturing companies

Basic introduction to typically used information systems in manufacturing companies. Practical demonstration.

Retail

Basic introduction of typically used information systems within the retail environment. Practical demonstration.